Coke over Pepsi?
Samsung over Apple? Nike over Adidas?
Why do these questions
arise in an individual’s mind when he or she has to buy something to meet their
needs and wants? The answer is pretty simple but understanding the concept is a
little complicated. It is because of preferences set by consumers. The word ‘preference’
has a strong meaning. Consumers ‘prefer’ one good over the other/others. The options
available to choose are ranked in different levels in the consumer’s mind and
this varies from every other individual. The analysis and mechanisms of preferences
set by consumers is a major part of microeconomics. The consumer is also known
as ‘the king of microeconomics’ because these individuals determine every market
activity and set the pitch for firms.
The ultimate goal
for every firm in the market is to place their product in a very good position in
every consumer’s mind. This determines the returns to them and their stability
in the market. Depending upon the product’s nature, every firm uses various
strategies and ideas to satisfy the king – the consumer. The concept of Unique
Selling point (USP) as a very famous and essential business move or strategy,
arises from the concept of preferences and consumer product positioning. Consumers
choose goods or services that give them the highest level of satisfaction over the
others, in relative measures. Choices are conditioned to circumstances and a ‘good
choice’ makes a consumer arrive to a point where he or she obtains great
satisfaction. Talking about consumer preferences in microeconomics, the concept
has 2 approaches – utility approach and the indifference approach. Utility approach
believes that the satisfaction derived from the consumption of products are
measurable and thus choices can be made, whereas the indifference approach believes
that consumers are able to rank products in line with their preferences from
highest to lowest. Both approaches to consumer behaviour makes the consumer
chose bundles of goods that give them the highest level of satisfaction, or the
bundle which is ranked higher than the others. Consumers are said to be
rational, if they minimize the costs (spending) and maximize the benefits (satisfaction)
with complete knowledge about the product and its market. If Nike gives a
consumer more satisfaction or is ranked higher than Adidas, then the consumer
would prefer Nike over Adidas. The concept becomes easy if all consumers work
in one way. But every individual is different and his/her choices vary
according to numerous factors and prevailing conditions, which makes the concept a bit complicated.
There’s are a
reason why consumers choose Samsung over apple, Coke over Pepsi, Nike over
Adidas and many more options in various markets. This is solely because of the
mechanism of consumer preferences which explains market activity and leads the branches
of microeconomics.
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